Privacy Policy

PRIVACY NOTICE

This is the privacy notice of www.moomaya.com. In this document, "Moomaya," "we," "our," or "us" refer to IBA CRAFTS. We are registered in the United States of America and India with company registration numbers "000744601" and "AACCI8341K," respectively.

Protecting your private information is our priority. This Statement of Privacy applies to www.moomaya.com and governs data collection and usage. We have developed this policy to help you understand how we collect, use, communicate, and make use of personal information. The following outlines our privacy policy.

Similar to other commercial websites, our website utilizes a standard technology called 'cookies' (see our cookies policy page for more information) and server logs to collect information about how our site is used. Information gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent on our site, and the websites visited just before and just after our own, as well as your IP address.

Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us. Our privacy policy has been compiled to comply with the laws of India and other legal jurisdictions in which we aim to do business, including the European Union Regions under GDPR Compliance. If you think it fails to satisfy the law of your jurisdiction, we would like to hear from you.

 

ELIGIBILITY

By using this website and by agreeing to these terms of this Policy, you warrant and represent that you are at least of the legal age in your jurisdiction and have the authority to use the services provided.

 

REVIEW/MODIFICATION OF THIS PRIVACY POLICY

This Policy is current as of the Effective Date set forth above. However, Moomaya may update this privacy notice from time to time as necessary. We solely advise you to continually check and review any updated terms and policy on this website. Your continual use and access to the website and/or our services indicate an acceptance of the new policy.

If you have any questions regarding our privacy policy, please contact us through: E-mail: support@moomaya.com.

 

INTRODUCTION

In the context of the law and this notice, "process" means to collect, store, transfer, use, or otherwise act on information.

We take seriously the protection of your privacy and confidentiality. We understand that all visitors to our website are entitled to know that their personal data will not be used for any purpose unintended by them and will not accidentally fall into the hands of a third party.

Moomaya undertakes to preserve the confidentiality of all information you provide to us, and we hope that you reciprocate.

Our policy complies with the laws of the European Union, including those required by the EU General Data Protection Regulation (GDPR).

The law requires us to tell you about your rights and our obligations to you regarding the processing and control of your personal data.

 

ACCEPTANCE

By registering, purchasing goods from us, or using our services, you accept this Privacy Policy, which is part of the Moomaya Terms and Conditions Agreement. If we change the Privacy Policy in a way that materially lessens our commitments to you, we will provide notice to registered users by email or other methods.

 

DATA WE COLLECT ABOUT YOU

We collect information about you when you use our services or purchase products from our online store/website. Collected information may include or reflect personal information that could identify you, such as your name, phone number, location (address, city, state, and/or postal code), email address, age for contests, competitions, newsletters, or prize draws; delivery address, payment details, and non-personal information.

 

ACCOUNT INFORMATION

To make a purchase, users may be required to create an account; you must provide a valid email address and password. If you choose to sign-up and/or authenticate using a third-party account (e.g., Facebook, Google), you authorize us to obtain account information from the third-party platform.

 

FINANCIAL INFORMATION

To make a purchase or make any payment via our platform, you may need to provide a valid payment method (e.g., credit card or PayPal account or as further provided in the service). Your payment information will be collected and processed by our authorized payment vendors. We do not directly collect or store credit or debit card numbers ourselves in the ordinary course of processing transactions. If we allow purchase through a third-party platform, the payment method stored with the third-party platform will be charged.

 

OTHER INFORMATION YOU MAY SUBMIT

You may submit data to us for limited purposes such as requesting customer support, answering a questionnaire, participating in a study, entering contests, or signing up to receive communications from us.

 

AUTOMATICALLY-COLLECTED INFORMATION

We automatically collect certain types of data when you use our services, regardless of whether you have an account. This data includes your IP address, technical information about your device (e.g., browser type, operating system, basic device information), the web page you visited or search query you entered before reaching us, and your activities. We may track your activities using cookies and similar technologies. By using our services, you agree to our use of these methods as set forth in our Cookie Policy.

 

THE TECHNOLOGIES WE USE FOR THIS AUTOMATIC DATA COLLECTION MAY INCLUDE:

LOG DATA

Whenever you use our Service, in case of an error in the application or webpage, we collect data and information called Log Data. This Log Data may include information such as your device Internet Protocol ("IP") address, device name, operating system version when utilizing our Service, the time and date of your use of the Service, and other statistics.

 

COOKIES

A cookie is a small piece of a file on the hard drive of your mobile device. You may refuse to accept cookies by activating the appropriate setting on your mobile device. However, if you select this setting, you may be unable to access certain parts of the website. Unless you have adjusted your mobile device settings so that it will refuse cookies, our system will issue cookies when you direct your browser to the website. Like many websites, we use two types of cookies: (1) we use persistent cookies to save your login information for future logins; (2) we use session ID cookies to enable certain features of the Site and Services, to better understand your interactions with the Site and Services, and to monitor aggregate usage and web traffic routing.

 

WEB BEACONS

Pages of the Platform and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related statistics (for example, recording the popularity of website content and verifying system and server integrity).

We do not collect personal information automatically, but we may tie this information to personal information about you that we collect from other sources or you provide to us.

 

INFORMATION COLLECTED BY THIRD PARTIES

Some third parties may collect data about you when you use our services. This may include data you submit (such as payment information) or automatically-collected information (in the case of third-party analytics providers and advertising partners).

We may obtain data from third parties about you. We may combine that data with information that we have collected. For example, some advertisers or advertising platforms may allow us to determine what other online services you might use so that we may place relevant ads on those services.

 

HOW WE USE YOUR DATA

We may use your data for the following purposes:

  • To sell our products to you.
  • Operating our services: We use your data to provide our services, provide customer support, and to otherwise comply with our contractual obligations to you. We (and/or our third-party vendors) use your financial information to process payments made by you.
  • Communicating with you: We use your data when we communicate with you (e.g., when we respond to customer support or other inquiries).
  • Improving our services: We use your data to understand how our services are being used and how we can improve them. In general, we analyze aggregated data, rather than specific user data. We may, however, need to analyze a specific case to address a specific problem (e.g., a bug that affects the platform or an account).
  • Customizing your experience: We use your data to personalize the service to you. This may include remembering your preferences that you might enjoy, based on your viewing choices.
  • Marketing and advertising: We use your data to show you ads on third-party sites. We may also use your data in delivering third-party advertisements to you. This may include "targeted ads" based upon your activities.
  • Exercising our rights: Where reasonably necessary, we use your data to exercise our legal rights and prevent abuse of our service. For example, we may use your data to detect and prevent fraud, spam, or content that violates our Terms and Conditions.
  • Legal compliance: We use your data where we are legally required to do so. For example, we may need to gather your data to respond to a subpoena or court order.
  • Protecting your information: Where appropriate, we may anonymize, backup, and delete certain data.

We may use algorithms and other automated means to implement any of the above. Whenever we process your data for one of these purposes, we have determined that one or more of the following lawful bases apply:

  • Performance of a Service;
  • Legitimate commercial interest;
  • Compliance with a legal obligation; or
  • Consent.

If you require further information about the balancing test that Moomaya has undertaken to justify its reliance on legitimate interest as a lawful basis of processing, see our contact details below for information on how to contact us.

 

DISCLOSURE OF YOUR INFORMATION

Moomaya may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Moomaya, and they are required to maintain the confidentiality of your information.

Moomaya will also disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to (a) conform to the edicts of the law or comply with legal process, to a subpoena, search warrant, or another lawful request; served on Moomaya or the site, (b) protect and defend the rights or property of Moomaya; and, (c) act under exigent circumstances to protect the personal safety of users of Moomaya, or the public. To also enforce or apply our Terms and Conditions and other agreements.

Moomaya may transfer, or otherwise share or provide your Personal Information to a third party in connection with a sale, transfer, divestment, or disclosure of all or part of our business or assets to another company in connection with or during negotiation of a merger, acquisition, financing, asset sale, reorganization, bankruptcy, dissolution, transaction or proceeding.

 

BEHAVIORAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s ("NAI") educational page at: http://www.networkadvertising.org/understanding­online­advertising/how­does­it­work/. You can opt out of targeted advertising by GOOGLE.

 

LEGAL AND SAFETY-RELATED DISCLOSURES

We may disclose your data in response to official requests (e.g., court orders, subpoenas, search warrants, national security requests, etc.) ("requests") that we receive from government authorities or parties to legal proceedings. We direct law enforcement agencies to our Law Enforcement Guidelines page.

We handle Indian requests in accordance with India law. If the request originates from a foreign jurisdiction, we will typically disclose information where we, in good faith, believe that disclosure is permitted by both India law and local law. In all cases, we may raise or waive any legal objection or right available to us, in our sole discretion.

We may disclose user data to report suspected crimes.

We may disclose user data in situations involving legal claims against us or one of our users. If you submit a Digital Millennium Copyright Act (DMCA) or other takedown notice, we may share that notice with the affected user. If you challenge such a notice, we may share your response with the complainant.

We may share your data with potential transaction partners, advisors, and others in the event our company is, in whole or part, acquired by a third party. In such case, we will use reasonable efforts to require the acquiring entity to comply with this Privacy Policy.

 

DATA RETENTION

We retain your data for as long as you are subscribed to our services. When you close an account, we will delete your information. We may retain logs of automatically collected information (for internal analytics and security purposes); your email address; communications with you; and your transactional information. When we no longer have a business reason for retaining data, we will delete or anonymize it. If we receive legal process pertaining to your account, we will retain your data for as long as we, in good faith, believe is necessary to comply with the legal process. Similarly, if we believe that your account has been involved in wrongdoing, we may preserve your data to defend or assert our rights.

 

YOUR PRIVACY CHOICES

You are entitled to the following rights under applicable laws:

  • The right to access: you may at any time request to access your personal data. Upon request, we will provide a copy of your personal data in a commonly used electronic form.
  • The right to rectification: you are entitled to obtain rectification of inaccurate personal data and to have incomplete personal data completed.
  • The right to erasure: under certain circumstances (including processing on the basis of your consent), you may request us to delete your User Data. Please note that this right is not unconditional. Therefore, an attempt to invoke the right might not lead to an action from us.
  • The right to object: to certain processing activities conducted by us in relation to your personal data, such as our processing of your personal data based on our legitimate interest. The right to object also applies to processing of your personal data for direct marketing purposes.

 

ENCRYPTION OF DATA SENT BETWEEN US

Moomaya website use Secure Sockets Layer (SSL) certificates to verify our identity to your browser and to encrypt any data you give us. Whenever information is transferred between us, you can check that it is done so using SSL by looking for a closed padlock symbol or other trust mark in your browser’s URL bar or toolbar.

 

PROTECTING YOUR INFORMATION

We use physical, technical, and organizational security measures to safeguard your data from unauthorized or accidental disclosure. Despite these efforts, no information system can be 100% secure, so we cannot guarantee the absolute security of your information. Users also have a role to play in keeping their data safe. You should only grant access rights to people whom you know and trust, and, even then, you should be careful in granting all access rights.

 

THIRD-PARTY SERVICES

We may provide links to online services that we do not own or operate. These services fall outside of this Privacy Policy and we have no control over the data they collect. Once on a third-party site, your data may be collected by others. We encourage you to read the privacy policies of such services before using them.

 

INTERNATIONAL DATA TRANSFERS AND CERTAIN USER RIGHTS

Moomaya is based in India. We provide services globally using computer systems, servers, and databases located in India. When you use our services or purchase from us from outside of India, your information may be transferred to and processed in India. Please note that India data and privacy laws may not be as comprehensive as those in your country. We take appropriate measures to comply with the laws of every country we aim to do business with. If our policy does not correspond with the privacy regulations in your jurisdiction, we would like to hear from you.

 

EEA Data Subject Choices and Rights

If you are accessing our website from within the European Economic Area ("EEA"), you have certain rights and choices about the collection, use, and disclosure of your personal data processed from the EEA. Your rights include:

  • Accessing your data to know what information we have collected and how it has been used and shared
  • Requesting the deletion of all or some of your personal data
  • Changing or correcting inaccurate or outdated information
  • Objecting to, limiting, or restricting the use of all or some of your personal data
  • Requesting a copy of your personal data

To exercise your rights, you can contact us at support@moomaya.com.

 

GDPR Compliance

The current Data Protection Directive (officially Directive 95/46/EC) defines an individual’s consent as “any freely given specific and informed indication of his wishes by which the data subject signifies his agreement to personal data relating to him/her being processed.” Personal data must be collected for specified, explicit, and legitimate purposes relative to the purposes for which they are processed.

In regards to GDPR regulations, ‘signing-up’ into Moomaya's website ensures:

  • Clear indication that the consent of users is unambiguous and involve an explicit affirmative action.
  • Users' consent is separated from other terms and conditions.
  • According to GDPR, our website has no pre-ticked opt-in boxes.
  • It requires granular consent for distinct processing operations.
  • Your right to withdraw consent at any time is equally guaranteed.

To exercise your rights, you can contact us at support@moomaya.com.

 

CALIFORNIA USERS

Under California’s “Shine the Light” law, California residents have the right to opt out of disclosing information to third parties for the purpose of allowing such third parties to directly market their products and services. At this time, we do not engage in this type of disclosure. Under the California Consumer Privacy Act (CCPA), California consumers have the following rights, which can be exercised directly or in certain cases, through an authorized agent:

  • RIGHT TO KNOW. You have the right to request information about the categories and sources of personal information we collect, our purposes for collecting the information, and the types of third parties that receive that information. Details about our data collection, use, and third-party disclosures can be found here. In addition, you have the right to request a copy of your personal information.
  • RIGHT TO DELETE. You have the right to request that we delete some or all of the personal information that we have about you. Deleting all data will typically require the deletion of your account, along with all content.
  • DO NOT SELL. You have the right to request information about whether we have sold your personal information in the past 12 months. Moomaya does not sell personal information, and we have not done so in the last year.
  • NON-DISCRIMINATION. We won’t discriminate against you because you exercise any rights herein.

To exercise your rights to know and delete, we must be able to verify your identity as the owner of the Moomaya account you are inquiring about. We may not be able to fulfill your request until we can do so. In general, we verify identity by confirming that you are the owner of the email address associated with the account. Although you need not have a Moomaya account to submit a request, we may not be able to locate certain information to process your request if you don’t have one.

 

EMAIL POLICIES

We are committed to keeping your email address confidential. We do not sell, rent, or lease our subscription lists to third parties, and we will not provide your personal information to any third-party individual, government agency, or company at any time unless strictly compelled to do so by law. We will use your e-mail address solely to provide timely information about Moomaya.

 

INFORMATION SECURITY

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

 

CHANGES TO THIS POLICY

We may periodically update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the email address associated with your account, or by placing a prominent notice on our site. We encourage you to periodically check back and review this policy so that you always will know what information we collect, how we use it, and with whom we share it.

 

QUESTIONS AND CONTACT INFORMATION

If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or want more information, contact our Privacy Compliance Officer at support@moomaya.com or by mail at Moomaya, E Block, Sector 11, Noida, Uttar Pradesh 201301

 

PRIVACY NOTICE CHANGES

Although most changes are likely to be minor, Moomaya may change its Privacy Notice from time to time, and at Moomaya’s sole discretion. Moomaya encourages visitors to frequently check this page for any changes to its Privacy Notice. Your continued use of this site after any change in this Privacy Notice will constitute your acceptance of such change.

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